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Introduction

This Privacy Policy explains how we collect, use, and protect your personal data. By using our services, you agree to the terms outlined in this policy.

Controller Information

Totem Traffic B.V. is the data controller. If you have questions or concerns about your personal data, please contact us via : [email protected]

Types of Data Collected

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

We may collect the following types of personal data:

• Name
• Email address
• IP address

We may collect the following types of usage data:

• Timestamp
• Campaign Id
• Country

Purposes of Processing

We collect and process personal data for the following purposes:

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

Legal Basis for Processing

We may process Personal Data under the following conditions:

• Consent: You have given Your consent for processing Personal Data for one or more specific purposes.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing.

Data Subject Rights

You have the right to:

• Right to access your data : The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
• Right to rectify inaccuracies : You have the right to have any incomplete or inaccurate information We hold about You corrected.
• Right to erase your data : You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
• Right to restrict processing :  This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
• Right to data portability : We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
• Right to be informed: We must tell you what data is being collected, how it’s being used, how long it will be kept and whether it will be shared with any third parties.
• Right to object: individuals have the right to challenge certain types of processing, such as direct marketing.
• Rights related to automated decision making, including profiling: in most circumstances, individuals have the right to object to activities where automatic decisions are made based on their personal data.

To exercise these rights, please contact us via our contact form.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Data Retention

We retain personal data until the user unsubscribes.

The Company will retain Your Personal Data until you opt-out of our marketing mails. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Security Measures

We work with a third party email marketing service. They are managing our data and how they secure your data is with : 

• Multi-Level Firewall
• Proven solutions for anti-virus protection and detection of intrusion attempts
• Encrypted data transmission using SSL/https/VPN technology.
• Tier 3 and PCI DSS certified data centres.

Tracking

We use tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

We utilize Clickflare, a third-party analytics service, for tracking purposes on certain sections of our website. Clickflare may collect information, including your IP address, browser type, pages visited, and referring/exit pages. This helps us analyze user behavior, compile statistics, and improve our website's performance. By using our website, you consent to data processing by Clickflare. For concerns, please contact us using our contact form

Marketing and Communication

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

Third-Party Links

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

This policy does not cover third-party websites linked on our platform.

Changes to the Privacy Policy

This policy was last updated on [10/01/2024]. We may update it, and the changes will be effective upon posting.

Contact Information

If you have questions or concerns about this policy, Please contact us using our contact form.